At Mindrary, we are committed to delivering high-quality digital products to enhance your experience. However, we understand that sometimes a product may not fully meet your expectations. Below are the details of our refund policy:

Refund Eligibility

Since we sell digital products, we offer a 30-day refund policy under the following conditions:

• The digital product is not as described on our website.
• There is a technical issue with the product that is irreparable.

30-Day Guarantee

All our products come with a 30-day guarantee. If you are not satisfied with any product purchased from us within 30 days, you may request a refund. Please ensure to review the specific product details to confirm the application of the 30-day guarantee to your purchase.

Requesting a Refund

To request a refund, contact us within the period specified for your product (typically 14 days unless otherwise stated in the campaign offer) at info@mindrary.com. Please provide a detailed explanation of the issue and any relevant evidence, such as screenshots or error messages.

Processing Refunds

Upon receiving your refund request, we will review the details and notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Non-Refundable Items

The following items are generally exempt from refunds:

Gift cards

Downloaded content that has been accessed or used extensively

Contact Us

For any questions or additional guidance, please contact us at info@mindrary.com. We are here to help ensure your satisfaction!

Last updated: 17.04.2024